PlatformWorks AI

AI advice, training, agents and automation for UK businesses

Put AI to work
in your business

Everything from independent advice and team training to AI agents and automation, with a person always in charge.

Free 30-minute conversation. No obligation.

Tools we build with

Microsoft
Microsoft Copilot
Claude
n8n

What we do

Three ways to work with us

Start wherever the need is: many businesses begin with advice and training, then add agents and automation where there is a clear case. Scoped and priced after a free 30-minute conversation. See how we work. New to AI? Read our guide to the types of AI in business.

AI advice

You want an independent view before buying licences or starting a project.

We look at how your teams work, compare Microsoft Copilot, Claude, ChatGPT and automation against your tools and data, and give you a ranked plan with a sensible first step.

About the AI assessment

AI training and adoption

You have the tools, or are about to, and need people to use them well.

Leadership briefings, hands-on team workshops, champion coaching and rollout support, built around your team's own work. No development project required.

Training formats

AI agents and automation

There is a clear business case for taking routine work off your team.

We build agents and automation into your CRM, inbox, ERP and job systems to run a routine end to end, such as inbox triage, order checks or prospect research. A person approves anything that changes a record, contacts a customer or moves money, and we look after it every month under a separately agreed support service.

See our AI agents

AI agents

AI agents that do real work,
on the tools you already use

A chatbot answers questions. An agent gets the job done. We design, build and run AI agents on your own systems, with a person approving what matters.

What it is
Chatbot: A chat window that answers questions.
Agent: AI that gets a whole job done.
How it works
Chatbot: Waits for a question, then writes a reply.
Agent: Takes a goal, plans the steps, uses your systems, checks its own work and corrects it until the task is finished.
What it can do
Chatbot: Read and reply. It stops after answering, so the clicking, searching and updating is still down to you.
Agent: Read, write and act. It works in your systems the way a person would, and stops only when the job is done or a person needs to approve something.
Example
Chatbot: "Which flights are there to Dublin on Friday?" You get a list.
Agent: "Book me the best flight to Dublin on Friday." It compares the options and fills in the booking, ready for you to approve. If you have approved it in advance, it books the flight.

Our work

See what we've built

Agents we've built for clients, an operations app we built that businesses use, and the experience behind them. Ask for a demo and we'll show you an agent working on a job like yours.

  • Agent we've built

    Bob, a presales agent

    Works alongside a salesperson on technical deals. Bob asks the scoping questions, works from your product library and pricing rules, and produces an indicative budget, a solution outline and a draft proposal the same day. Your technical and commercial experts review everything before it reaches the customer.

    Meet Bob
  • Live demo on a call

    See an agent handle a job like yours

    Tell us the job you have in mind and we'll show you, live on a call, how an agent would handle it: what starts it, what it does, which systems it uses and what your team approves.

    Ask for a demo
  • PlatformWorks AI application

    ProjectControl, built with the tools we use for clients

    An operations application for timesheets, costing, expenses and applications for payment. We built it with AI coding tools and it is in use in project-based businesses.

    ProjectControl overview
See all our work

News and insights

Practical guides and updates

All articles

Practical AI guides

Outbound agents: how they work

What triggers an outbound sales agent, the tools it calls, what it produces and why every send or CRM update waits for a person. A plain-English walk through, with a fictional worked example.

Read the article
Frequently asked

Straight answers, in plain English.

The people who run the business. We run the workshops and assessments ourselves and stay involved from the first call, and the people who design your automation are the people who support it.

Free initial conversation

Find out what AI could do for your business.

Tell us how your business works and where time goes. We will say where AI would help, and where it would not. No obligation; any paid work is scoped and agreed separately.

Request a free 30-minute call