AI agents
Tell us a job your team does every week. We'll design an AI team-mate to do it, on Microsoft, Claude, ChatGPT, Gemini, the AI in your CRM or your own systems, with you approving what matters.
Chatbot or agent?
Most people meet AI as a chatbot. Agents go further: they carry out the work across your systems, with a person approving what matters. "Bot" is the everyday word for both.
Give it a goal and it plans the steps, uses your systems, checks its own work and keeps going until the job is done, stopping for your approval where it matters.
For example: Checking every order against the quote, fixing what it can and flagging the rest.
An agent with a regular job on your team, working on a schedule or whenever something arrives.
For example: Sorting the shared inbox every morning and drafting the replies.
Answer questions and draft content when someone asks. They reply, then stop: a person does the follow-up.
For example: Copilot drafting a proposal, or a chatbot answering staff policy questions.
Fixed steps with no AI judgement. Often the simplest answer, and we'll say so.
For example: A new order in the CRM creates a job in your job system.
Not sure which you need? That's what the first conversation is for, and sometimes a simple automation is the best answer.
Platforms
We start with the tools you already pay for and recommend what fits the job. New to the options? Read our guide to the types of AI in business.
Best for: Businesses that live in Outlook, Teams, SharePoint and Excel.
Works within your Microsoft 365 tenant and its permissions. We review what Copilot can reach before widening use, and give agents their own identity and least-privilege access.
Best for: Long documents, careful writing, analysis and bots that work across several systems.
Connects to your systems through connectors and approved tools. We agree the data each bot may use, where it is processed and how long it is kept.
Best for: Teams already using ChatGPT who want shared assistants and simple agents.
Business plans keep your data out of model training by default. We check workspace settings, connectors and sharing before rollout.
Best for: Businesses that run on Gmail, Google Drive and Google Workspace.
Works within your Google Workspace and its sharing settings. We review what is shared widely before switching features on.
Best for: You may already be paying for AI in your CRM. We help you switch it on and make it useful.
Uses the CRM's own security model and licences. We set up fields, data quality and approval steps so its suggestions are worth acting on.
Best for: Jobs that span several systems or need something no off-the-shelf tool does.
Built and hosted to an agreed design: identity per bot, approvals enforced in the system, logging of every action and monitoring once live.
Product names belong to their owners. Naming a product does not imply a partnership. Features and licensing change often and depend on your plan.
Jobs library
Each one is built around your process and systems. These are starting points: if your team does a job every week, ask us about it.
Service, sales and office teams with a busy shared inbox.
Salespeople selling technical solutions, and the design or presales team behind them.
Sales operations and order processing teams.
Sales teams who spend hours researching prospects.
Finance teams and owners who chase overdue invoices.
Directors and managers who pull the same numbers every week.
Teams who set up the same accounts, documents and tasks every time.
Anyone reviewing contracts, tenders, applications or supplier paperwork.
Teams who keep asking the office the same process and policy questions.
How we work
Start wherever you are. Many businesses begin with advice and training, then add bots where there is a clear case. Every package is scoped and priced after a free 30-minute conversation.
A free chat about your business
For: anyone starting out
A conversation first, then a look at how you work and the tools you already pay for. You find out which jobs suit a bot, which platform fits and a sensible first step.
AI assessmentGet your team confident with AI
For: teams using AI assistants
Leadership briefings, hands-on workshops, coaching for your champions and help switching tools on, so people use AI well in their everyday work.
AI trainingWe build it with you
For: a clear job to take off the team
We design, build, test and launch an AI assistant, agent, team-mate or automation on the platform that fits, working with your team.
AI agentsWe keep it working
For: anything we build
Once it's live we look after it: monitoring, fixes, improvements and a regular review, under a support agreement we set up with you.
How we look after itReal work
Agents, automations and integrations we've built, plus our own tools and guides. Client names are added only when a client agrees.
Scopes a solution, helps design and build it, prices it up and drafts the proposal for a salesperson to review. Built for technical businesses with a design team or technical presales team.
Ask for a demoQuote, item and order data passed automatically from one system and team to the next, cutting out the manual checks and re-keying along the way.
Ask for a demoSecure connections that let AI models work with live business data, built for manufacturing and high-volume supply businesses.
Ask for a demoAn operations app for timesheets, costing, expenses and applications for payment. Built with AI coding tools and in use in project-based businesses.
About ProjectControlBuilt with AI tools, including the request-access flow behind the Log in button and the automated browser and SEO checks we run whenever it changes.
A plain-English walk through of a sales agent: what starts it, the tools it uses, what it produces and why a person approves every send.
Read the guideChat, cowork, code and agents explained, with what Microsoft, Claude and Gemini offer for each and how to deploy agents safely.
Read the guideFor IT teams
The short answers. No hosting choice makes a system compliant by itself; that comes from how it is configured, documented and run.
Approvals and automation
Each workflow has agreed permissions and approval rules. Routine checks and internal notifications can run automatically within that scope. Customer messages, order changes and other actions can require approval before execution. We agree which actions need review, who approves them and how exceptions are handled before go-live.
Uncertain matches, missing information and actions outside the agreed rules go to the responsible person. Changes to automatic actions are tested and agreed before they are enabled.
Data handling
Data access and processing are agreed for each solution. Before go-live, we document the systems and AI providers involved, what information they process, the permissions required and the applicable retention settings.
We explain any external processing and agree the arrangement with you.
Frequently asked
With a free 30-minute conversation about how your business works. Many businesses start with advice and training, then add a bot for one job where there's a clear case.
Every piece of work is scoped and priced after the first conversation, once we understand the job, your systems and what support you want. There's no charge for that conversation.
Usually not. We start with the tools you already pay for, including the AI that may already be in your CRM or Microsoft 365, and only suggest something new when it's clearly better.
Yes. Ask for a demo and we'll show you, live on a call, how a bot would handle a job like yours.
We build agents to take repetitive work off your team so they can spend more time on customers and decisions. A person stays in charge of anything that matters.
Microsoft 365 Copilot, Copilot Studio and Power Automate; Claude, including Claude Code and the API; ChatGPT and the OpenAI API; Gemini and Google Workspace; CRM AI such as Salesforce Agentforce, HubSpot Breeze, Dynamics 365 Copilot and Zoho Zia; and bespoke builds with n8n, APIs and databases.
Each bot runs under its own identity with least-privilege access, through your existing sign-on where the platform supports it. We agree permissions with your IT team before go-live.
Sometimes, depending on the platform and model. Hosting in a UK region is not the same as keeping every step in the UK, so we check where the model runs and each provider's retention terms.
Yes. Your IT provider usually owns tenant settings and access changes. We agree who does what at the start.
Free initial conversation
Tell us how your business works and where time goes. We will say where AI would help, and where it would not. No obligation; any paid work is scoped and agreed separately.